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IT Application Specialist (m|f|d)

Information Technology Berlin Full-time Germany

Job Description

JDE (Jacobs Douwe Egberts DE GmbH) is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona. 

What’s it like to work at JDE? 

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup. 

At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world. 

ABOUT THE ROLE

The IT Application Specialist is a key member in the Cluster IT team responsible for providing in-depth operational support and expertise for all non–SAP Applications (NSA) that are managed and supported locally. This involves ability to build functional and/or technical designs as well as assisting in the local procurement process. The IT Application Specialist works together with the local Automation Engineer to make sure that the Global standards in terms of security, support model, infrastructure setting are deployed against all NSA’s in scope.

  • Ensures Application Support Services (Incident, Change, User access, Monitoring) are delivered as per agreed contract scope and Service Level Agreements (SLA’s) and manages Application Support Vendors accordingly;
  • Connects with the CI Manager to ensure that the Application Support Services meet Business expectations and that systematic feedback from/to the local Business & stakeholders is regularly collected / provided around the reported performance of such Services;
  • Aligns with Central Application teams on standardization and continuous improvements on Support Services Models and Performance;
  • Supports local activities in Application Rationalization and Application Lifecycle, in alignment with Global AIM, Enterprise Solutions and Cluster ITM.
  • Expected to embody the values of the company and ensure compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on ‘Combined Business Model’)

Qualifications

If you have the courage and confidence to venture into new cultures & territories, and you're brimming with an entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. We roll up our sleeves, pitch in, and get our hands dirty to break new ground. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count. 

For this role as a IT Application Specialist we’re looking for someone who has the following skills and experience: 

  • Strong affinity in IT and Microsoft 365, especially Power Apps, Power Automate, Sharepoint knowledge etc.
  • Strong knowledge of IT frameworks like ITIL v3 (2011)
  • Interacts with Business and IT stakeholders, being able to explain IT in a very simple and understandable way.
  • Ability to translate understanding of the organization's goals and objectives into Applications Support & Development requirements.
  • Project Management Skills
  • Fluent German & English language skills 

Additional Information

Your benefits

  • Flexible working hours
  • Possibility of mobile working 
  • Award-winning pension scheme incl. company pension plan

STARTING DATE: As soon as possible
LOCATION: Berlin - Nobelstraße 1
TERM: Unlimited                                                                                                          
WORKING TIME: 37.5 hours/week flexitime                                                                     

Working conditions

Occasional travelling abroad required for meetings with and visits to Other sites and the HQ. Flexible attitude in working outside office hours if necessary.

Apply for this position by clicking the "Apply now" button.

If you have any questions about this position, please contact Annica Lampe.

JACOBS DOUWE EGBERTS DE GmbH - Langemarckstraße 4-20 - 28199 Bremen - Germany Amtsgericht Bremen, HRB 30464 | Managing Directors: Luc Van Gorp, Csaba Juhasz, Uschi Wagener, Andreas Windler, Gerald Hammer, Andreas Zeitlhofer | Chairman of the Supervisory Board: Markus Dreissigacker

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Company Description

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